The Rossia Veliky Novgorod offers a convenient 24-hour reception as well as conference room(s), a business centre and a concierge for the guests. Helpful staff at the front desk are on hand to assist to patrons, happily handling any requests or questions during the course of your visit. The guests can sit and rest in the quiet environment of the hotel's outdoor area. There is a bank, a gift shop and an atm / cash machine within the hotel. In addition to a safe-deposit box and a laundry service, the hotel offers DVD/video rental, a security guard and security and video surveillance in public areas.